Skip to content
English
  • There are no suggestions because the search field is empty.

Updating Your Profile and Family Members

How to change your contact details, email subscriptions, password, and family member information in the ACC member portal. Family changes can only be made by the Primary Account Holder.

How do I update my own contact details and email subscriptions?

  1. Sign in to the member portal at app.alpineclubofcanada.ca
  2. Click the menu icon in the upper left corner
  3. Click the Profile tab
  4. Scroll down to Personal Information
  5. Click Update Details to edit your information
  6. Click Save to apply your changes

Change your email or password

To reset your password, sign out of the portal, then click Reset password on the login screen and follow the instructions sent to your email.

To change the email address on your account, contact the membership team at membership@alpineclubofcanada.ca.

Update family member information

If you are on a Family Membership, follow the same steps above — sign in, open the Profile tab, scroll to Personal Information, and click Update Details — to edit family member information. Only the Primary Account Holder can view or edit child profiles.

If you can't see your family members in the portal, you may not be the Primary Account Holder.

To change the Primary Account Holder on a Family Membership, contact the membership team at membership@alpineclubofcanada.ca.

Find your membership card

For all information regarding your membership card, see Finding your membership card and number.

For portal and membership questions, contact membership@alpineclubofcanada.ca or call (403) 678-3200.