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Your First Steps After Joining
Just joined the ACC? Here's what to do first — set up your portal account, sign your waiver, choose a section, and get familiar with what your membership unlocks.
Welcome aboard. Once you've joined the ACC, here's the recommended sequence to get set up.
1. Set up your member portal account
After purchasing an ACC Membership, you will receive a welcome email including an invitation link to set up your account. Use your email address and choose a password to register.
If you are having difficulty signing in, see How to Access the Member Portal.
2. Sign your ACC waiver
You'll be prompted to sign the ACC Waiver (Release of Liability) the first time you log in. The waiver is required to register for any activities. See The ACC Waiver Requirement.
3. Choose a section
Most members add at least one local section to their membership. Sections organize trips, courses, and social events in your region. To add a section, go to My Membership in the portal and click Add Section. See Section Memberships.
4. Find your membership card
Your membership card is in the portal under the My Membership tab. Click Request Card to email yourself a PDF copy. You'll need it for partner discounts and at huts. See Finding Your Membership Card and Number.
5. Explore what's included
- Backcountry huts: See About ACC Backcountry Huts and How to Book an ACC Hut
- Camps and courses: See About ACC Camps and Courses
- Member discounts: See ACC Member Benefits, The North Face ACC Member Discount, and Other Retail Member Discounts
- Travel insurance: See About TuGo Travel Insurance
- Grants: See About ACC Grants and Scholarships
Where to get help
For membership questions, contact membership@alpineclubofcanada.ca or call (403) 678-3200.