Camps and Courses Cancellation Policy
Cancellation rules vary by program length. Programs 5+ days have partial refunds 60+ days out. Programs under 5 days are non-refundable. GMC and Fairy Meadow Ski Camps have separate rules.
This article covers the key cancellation rules for ACC camps and courses. For the full policy across all booking types, see the Booking and Cancellation Policy page.
Programs of 5+ days
- Full payment is required at registration; 50% is non-refundable from the moment you register
- Cancellations 60+ days before the program start date: 50% refund (less the 2.4% credit card processing fee)
- Cancellations within 60 days: no refund
Programs under 5 days
Programs of fewer than 5 days are 100% non-refundable, unless the ACC cancels the program.
Fairy Meadow Ski Camps
- $500 charged at registration
- 50% of the total fee is due 180 days before the camp start date
- The remaining balance is due 60 days before the start date
- All processed payments are non-refundable
General Mountaineering Camp (GMC)
- 50% non-refundable deposit at registration
- Remaining balance charged 60 days before your camp week, and is non-refundable once processed
- Registrations made within 60 days of the camp are 100% non-refundable
Date changes
Date changes are treated as cancellations under the same refund rules. The Adventures team will do their best to help with transfers when possible, but availability isn't guaranteed.
Transferring your spot to another participant
If you can't attend a camp you're registered for, the ACC may be able to transfer your registration to another participant who meets the program's requirements. Once we confirm the replacement participant's registration, you and they are responsible for arranging any difference in camp fees between yourselves. Contact adventures@alpineclubofcanada.ca as soon as you know you can't attend.
If the program can't proceed
If a program can't run as planned (for example, weather closure or low enrolment), the ACC will help you find a suitable alternative. If the alternative costs more, you'll pay the difference; if it costs less, you'll be refunded the balance. If no suitable alternative is available, you'll receive a refund of your program fee less a $100 administration fee.
Trip cancellation insurance is strongly recommended for camps and courses with significant prepaid costs.
For Adventures questions, contact adventures@alpineclubofcanada.ca or call (403) 678-3200.