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Hut Booking and Cancellation Policy

ACC hut bookings are non-transferable and require full payment. Cancellations more than 15 days out are partly refundable. No refunds for weather, hazards, or closures.

This article covers the key rules for booking and cancelling a stay in an ACC backcountry hut. For the full policy across all booking types (huts, lodges, camps, courses), see the Booking and Cancellation Policy page.

Payment

  • Full payment is required at the time of booking
  • A credit card processing fee of 2.4% applies to all refunds

Cancellation refunds

  • More than 15 days before your stay: 75% refund (less the 2.4% processing fee)
  • 15 days or less before your stay: no refund

What's not refundable

Refunds are not provided for cancellations due to:

  • Weather, hazards, or wildlife
  • Wildfire or other natural events
  • Personal illness
  • Park or hut closures

This is why we strongly recommend trip cancellation insurance for hut trips with significant prepaid costs.

Changes to bookings

Bookings are non-transferable to another party. Dates and huts are non-transferable between bookings. Any change is treated as a cancellation, with the same refund rules above.

Member status changes

If your membership status changes between booking and your stay, the rates charged at booking still apply.

For booking changes or cancellations, contact info@alpineclubofcanada.ca or call (403) 678-3200.