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What is the member portal and how is it changing?

A new central hub designed to make life easier for members.

Is my membership changing?

Not at all. Your membership details, expiration date, and section membership will remain exactly the same. All of this information will seamlessly carry over to the new platform without any changes.

The membership platform is evolving into a new central hub designed to make life easier for members. It will bring together all essential resources in one place, including membership information, hut booking details, and other key services. The updated platform will be more user-friendly, ensuring members can quickly find everything they need without hassle. 

What if I signed up for an annual recurring ACC membership?

We don’t save credit card information in the current system, so we’re unable to charge your existing card. This year, you’ll need to manually renew your national and section membership. Once the new platform is live, you can re‑set up automatic renewal for future years to make the process seamless going forward.

Why is the platform changing?

We’ve listened to member feedback and learned that the current system can feel fragmented and difficult to navigate. To address this, the platform is being redesigned into a more streamlined, user-friendly hub. The goal is to make it easier to access membership details, book huts, and find all the information you need in one central place.

All legacy information will be transferred over, including your membership year count.